Our commitment
AskAutoDoctor is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.
We are committed to compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA conformance.
Accessibility features
- Keyboard-accessible navigation for core interactive elements
- Semantic HTML and ARIA labels to support screen readers
- Responsive layouts across mobile, tablet, and desktop
- Visible focus indicators for interactive controls
- Clear error identification and form validation guidance where applicable
Known limitations
While we aim to meet WCAG 2.1 AA, some content or flows may not yet be fully accessible. If you encounter a barrier, please contact us and we will work with you to provide support and/or an accessible alternative.
Feedback and contact
We welcome feedback on the accessibility of AskAutoDoctor. If you encounter accessibility barriers, let us know and include the page URL and a brief description of the issue.
Accessibility support
Email us and we will respond as soon as possible during support hours.
If you need help urgently for a vehicle safety issue, stop driving and seek roadside assistance or emergency services as appropriate.